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Operated by BookmyDoc Health Tech Private Limited
Zyro Care (“Zyro Care”, “we”, “our”, or “us”) is committed to protecting the privacy of users who access and use our platform.
This Privacy Policy explains how we collect, use, store, process, disclose, and protect information when users access or use Zyro Care's website, mobile application, appointment booking services, and related platform features (collectively, the “Services”).
By accessing or using the Services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and processing of information as described herein.
We may collect the following personal information:
We may automatically collect certain technical information, including:
We may collect and process information for the following purposes:
Where required by applicable law, Zyro Care processes personal information based on:
We may share information with:
Information is shared only to the extent reasonably necessary to provide the Services or comply with legal obligations.
We do not sell personal information to third parties.
Zyro Care may use cookies and similar technologies to:
Users may manage cookie preferences through their browser or device settings.
We retain personal information only for as long as reasonably necessary for:
When information is no longer required, it may be deleted, anonymized, or securely archived in accordance with applicable laws and business requirements.
Subject to applicable laws, users may have the right to:
Requests may be submitted using the contact details provided below.
Zyro Care implements reasonable administrative, technical, and organizational safeguards to protect personal information against unauthorized access, disclosure, alteration, misuse, or loss.
Security measures may include:
While we take reasonable steps to protect personal information, no method of electronic transmission or storage can be guaranteed to be completely secure.
Individuals under the age of 18 years should use the Services only with the involvement of a parent, guardian, or legally authorized representative.
Parents and guardians are responsible for information submitted on behalf of minors.
Zyro Care is a technology platform that enables users to discover healthcare providers and schedule appointments.
Zyro Care does not provide medical advice, diagnosis, treatment, or healthcare services directly. Any healthcare services are provided solely by the respective healthcare professionals, hospitals, or clinics.
Users may request account closure or deletion of personal information by contacting us through the details provided below.
Certain information may be retained where required by law, for security purposes, fraud prevention, or dispute resolution.
Zyro Care may update this Privacy Policy from time to time.
Any revised version shall become effective upon publication on the Platform. Where required by applicable law, users may be notified of material changes through appropriate communication channels.
For questions, concerns, or requests relating to this Privacy Policy, please contact:
Email: bookmydoc360@gmail.com
For privacy-related complaints or concerns, users may contact:
Name: Vasudev Nayini
Email: nayinivasudev@gmail.com
Address: RK Nilayam, Mohiddin Nagar, Narasaraopet, Palnadu District, Andhra Pradesh – 522601, India
We will endeavor to acknowledge and address complaints within a reasonable timeframe in accordance with applicable legal requirements.